suyou Jurisdiction Notice

We at suyou operate an online gaming platform available only in jurisdictions where local law permits. Our services are not universally available; access is restricted based on geographic location and applicable regulations. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are entirely responsible for verifying that their access and use of suyou comply with the laws and regulations of their own jurisdiction.

Our suyou platform provides live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1 Indonesia, Piala AFF, Champions League, MotoGP), esports coverage (Mobile Legends, Free Fire, PUBG Mobile), and slot games. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Account eligibility, service availability, and user responsibility are defined below.

This notice clarifies our jurisdiction-restricted operations, user eligibility requirements, and the legal responsibilities of account holders. We strongly encourage all users to read this document before opening a suyou account or depositing funds.

Service Availability and Geographic Restrictions

Where suyou Services Are Available

Our suyou platform operates in select jurisdictions where the applicable local or regional law permits online gaming. We serve players in supported jurisdictions across Southeast Asia and other regions where our legal status permits. We do not operate or accept accounts from users in jurisdictions where online wagering is prohibited, illegal, or subject to restrictive licensing regimes we do not hold.

If you are located in Jakarta, Surabaya, Bandung, Medan, or Semarang and are uncertain whether suyou services are available to you, contact our support team for clarification. We maintain current information on service availability by jurisdiction. You remain responsible for verifying that access to suyou is legal where you are located.

User Responsibility for Local Compliance

We at suyou do not provide legal advice regarding your jurisdiction's specific gaming laws. You are solely responsible for determining whether your access and use of suyou comply with your own jurisdiction's regulations. Some jurisdictions prohibit online gaming entirely; others impose licensing or residency requirements. Some require players to be residents of a specific region; others restrict access to residents of certain cities or provinces.

Before opening a suyou account, deposit funds, or place wagers, verify the current legal status of online gaming in your jurisdiction. Consult local legal counsel if you are uncertain. If you access suyou from a jurisdiction where it is prohibited, you do so at your own legal risk. We disclaim all liability for any legal consequences you may face by accessing our platform from a prohibited jurisdiction.

Account Eligibility on suyou

To open a suyou account, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We require all account holders to complete identity verification (KTP, passport, or driver's license) and provide proof of address. During verification, we confirm your identity and check your location against our list of supported jurisdictions.

We reserve the right to restrict or close your suyou account if we determine that you are accessing from a prohibited jurisdiction or if you have misrepresented your location or age during account creation or verification. If we close your account for this reason, we will return any remaining balance to your registered payment method within 30 business days.

Traveling and Temporary Access on suyou

If you are traveling and accessing suyou from a location other than your usual residence, verify the local gaming laws of your current location before logging in. We cannot predict every jurisdiction's specific rules regarding temporary visitors or travelers. Some jurisdictions prohibit wagering even by visitors. Some restrict access to residents only, regardless of visitor status. You are responsible for understanding and complying with local laws wherever you are located at the time of access.

Jurisdiction-Specific Notices and Restrictions

No License in Specific Countries

We at suyou do not hold gaming licenses in any specific country. We do not claim to be "licensed in Indonesia," "licensed in the Philippines," "licensed in Thailand," or any other specific jurisdiction. We do not operate under any national gaming authority's license or regulatory approval. We operate only where applicable law permits and users are responsible for verifying that our services are legal in their jurisdiction. If a jurisdiction's law requires an explicit gaming license to operate, we do not hold that license and do not offer our services there.

No Partnerships or Official Status

We do not claim official partnerships with Liga 1 Indonesia, Piala Indonesia, Piala AFF, or any football league or tournament. We do not claim to be an official partner of Mobile Legends, Free Fire, PUBG Mobile, or any esports title. We do not claim any government endorsement or approval. We are an independent online platform offering markets related to these sports and games. We have no special relationship with any sporting body, government agency, or regulatory authority.

suyou status

Independent online gaming platform operating in supported jurisdictions only.

Licenses held

We do not hold gaming licenses in any specific country; we operate where local law permits.

User responsibility

Users are responsible for verifying that access and use comply with their own jurisdiction's law.

No Guaranteed Outcomes or Financial Promises

We at suyou do not guarantee any outcome from wagers placed on our platform. We do not promise returns, profits, or earnings. All gaming outcomes depend on chance, game mechanics, and official results (for sportsbook and esports markets). Results may be unfavorable. You may lose your entire deposit. We do not offer account preferences, loss limits, or outcome guarantees. We do not provide financial advice. Wagering carries risk of financial loss.

Dispute Resolution and Jurisdiction

If a dispute arises between you and suyou, we will attempt to resolve it through our internal complaint process. Contact our support team with documented evidence of the disputed outcome or transaction. We investigate and respond within 7 business days. If you remain unsatisfied, you may escalate via our ticket system for formal review.

We reserve the right to select the jurisdiction and governing law for dispute resolution. By using suyou, you consent to resolution via our chosen jurisdiction and applicable law. You waive any right to bring class-action or collective legal claims. Any legal proceedings must be brought individually.

Limitation of Liability

We at suyou provide our platform "as is" without warranty. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of suyou. Our total liability to you is limited to the amount of your most recent deposit. We are not liable for any loss arising from unauthorized access, system outages, payment processor failures, or force majeure events.

Changes to This Notice

We reserve the right to modify this jurisdiction notice at any time. Material changes will be communicated to all active suyou account holders via email. Your continued use of our platform following any modification constitutes acceptance of the updated notice. We may restrict or terminate service in any jurisdiction at any time at our sole discretion.

Contact Our Compliance Team

If you have questions regarding service availability in your jurisdiction, our compliance status, or any aspect of this jurisdiction notice, contact our compliance team via email. Our team responds to all jurisdiction inquiries within 7 business days. For general support, contact our support team via live chat, email, or ticket system. Our team operates in Indonesian and English.

This jurisdiction notice is binding on all suyou users. We take jurisdiction restrictions seriously and work to ensure we operate only where legally permitted. By creating a suyou account and using our platform, you affirm that you have read and understood this notice, verified that access to suyou is legal in your jurisdiction, and accept full responsibility for ensuring your compliance with local law. We disclaim liability for any legal consequences arising from your use of suyou in a jurisdiction where it may be prohibited or restricted.